I understand they are busy but they have to do better. Overall it was wonderful though. You may have damaged the video graphics card on the main logic board of your MacbookMacbook Pro. Asked the guy to check if I had done a backup and he looks into the phone with my permission and says all is well. This post may contain affiliate links.
You can learn something new in a free workshop. Computer Services · Computer Store · Electronics Store. She's been talking, writing about, and tinkering with Apple products since she was old enough to double-click. Her ra-ra approach wasn't fooling anyone. To make an appointment online, navigate to Apple.
In addition to news, opinion and information, Apple World Today provides resources for deals, software updates and more. Our readership is made up of new users, intermediate and business users and advanced users. Lost all my contacts and photos in the process and I get the apple rep coming to me and advising that I need to use google photos for backup. Feel free to ask anything in the forums: Our forum users understand that when you are new to Mac, you might need extra help. In addition, we cover topics relevant to niches like developers, designers and others.
Opt in for shipping - comes to your door and eliminates waiting around for reps that are not sure how to fulfill their duties. Probably one of the cleanest and least mob-mentality Apple store that I have ever been to. And since your store is so very crowded, if I were to ask to purchase a new phone, I bet I would have been helped immediately, wouldn't I? Your coworkers are the best part of your job - they are eclectic and come from everywhere. I have been able to avoid Apple products for 50 years. The Genius Bar is for tech support only. If I were consistently forty five minutes late to appointments for my job it wouldn't work out so well in the long run. Finally, I do not recommend anyone to waste their time and give this place a try.
Be prepared to wait but don't be a fool. The tech who helped us was super nice and smart which gave me some faith in Apple. Apple Stores - Thousand Oaks, California Hours of. Stores are filled with amazing employees, opportunities to advance. As a result, you're tasked with troubleshooting a product you know very little about. The hiring of Angela Ahrendts as the senior Vice President of retail was the dagger to the heart for the retail sector of Apple.
Using the Apple store app on my iPad the appointment was scheduled without a problem, just like it used to be through the web site. Maybe if we all complain, Apple will see how they are disappointing us and allow us to make appointments online but I believe that corporate wide it is currently impossible to do so. If you're just looking for some basic how-to solutions, you can get help in 140 characters or less via Twitter using. Maybe middle of next week. I do know that most Apple users are programmed to buy another product every couple of years because somehow the Operating System just can't be updated anymore. The experience alone is worth working at Apple The pay starts off low, but if you put in the hard work you'll move up the ladder quickly and get paid better as time goes on. The benefits of the company are great such as medical and discounts which is amazing.
The hardest part of the job is when a viable solution can not be determined or the customer, or when a customer does not agree with the solutions that are provided for them with their best interests. Refresh this Yelp page and try your search again. It is not obvious where to check in when you arrive if you need help - one sign 'start here' would be helpful. Unlike other Apple stores, repairs are not conducted on-site, but rather sent to a repair facility something people can do from home. Geniuses have extensive knowledge of our products, and they work with you face to face to provide technical support and troubleshoot. Learn more at or download the Apple Store app from the App Store. What should have happened is I get sent right to the fix it place so this could be accomplished and be sent on my way, not to the back of the queue with everyone else.
This latter benefit was surprisingly something I was eligible for when we started foster care and when we later adopted the kids we fostered Apple reimbursed us for those expenses too. The metrics that your performance is measured by are simplistic and lack the nuance that the job itself requires. If it doesn't just search for it. Learned the core Apple values to provide the best Apple experience, learned how to communicate and be empathetic with various types of customers, and learn how to communicate and support your teammates and the overall team. They would call me when complete and I could pick it up! I know that hassled is a strong word but sometimes that's how it feels. I went to the Store expecting to be able to drop the computer off and have it fixed. I've received excellent service every time.
The job is really demanding but we cannot show how demanding it is to customers. Put them in the comments and I'll help you out. Restore phone in iTunes using a backup. This is a job I truly miss and I am thankful for the opportunity that I was given! People also like the discounts that Apple extends to employees, but I view them as necessary since pay tends to be great for retail, but horrible for technical or skilled positions. Or visit the Genius Bar to get hands-on technical support.