This is what the Subaru dealerships are doing. I would never buy another Subaru for as long as I live. We bought Subaru because we were told reliable, great company , and daughter needed a car that was safe, dependable to get her through her college years into grad school, and then hopes to pass this on to youngest daughter , replacing it with another Subaru. The dealer brushed it off, and subsequent visits to have the problem fixed resulted in nothing. Is it more convenient to get blamed for any engine damage from driving with so little oil? You must speak loud and have radio volume up.
This was probably why a 3 year old car was being resold in the first place. I don't trust any auto manufacturer that changes its standards and recommendations in order to mask a problem with their vehicles. Is there anything I can do? I checked the oil level today 5 12,2016 and I used 1 qt of oil traveling 1779 miles on the short block replacement. So, I am borrowing a Subaru from a dealership while my car is being repaired and noted that the dipstick was dry. I think 1 quart + over 1,200 or 1,500 miles is considered excessive.
Dealer said upgraded software and reset check engine light. Interestingly, the main Subaru customer service line also recommended I not use Carr Subaru as my service provider. After reading these other comments, I'm not feeling confident about how this will be resolved, if ever. Averaged 8000 per year had the oil changed by the dealer every 7500 miles. The last time I went in, the oil light had come on after 1500 miles and had been on for 1500 miles. Plus the car was vacuumed out, rubber mats washed, exterior washed, free multi-point inspection brakes, tires, fluids, etc. Dealer said it was acceptable!!! Made it back and picked family and car up.
Extended oil changed intervals are another huge contributor to this. Finding it on the Car The two most common places are the dashboard and driver's side door jamb sticker. Oddly enough when I questioned the use of full synthetic oil at the time we were negotiating the purchase of the car, the salesman told us that the added cost of synthetic was more than offset by the increased distance between service intervals. We drive on paved roads. I will start the process of taking the car to the dealership now even though the dealership is an hour from my house. Subaru is being smug in their attempts to cover this up. When they reinstalled the engine, they pinched a oil sensor wire, intermittent oil light problems.
In a lot of cases, the rings were wearing prematurely, so maybe they were wearing the cylinder walls as well? It is intermittent, summer and winter, dry or wet. First servicing request at dealer detailed the smell, and the clicking coming from the engine, dealer Liberty Subaru dismissed the item. Cost totally covered by Subaru. Thanks in advance for any advice! Brought back and they changed the oil twice?!? Dealer and Corporate headquarters did not help me. I am now at 19,000 miles and the light came on again as usual.
Popped the hood and checked the level. The service manager checked the service record and stated that it had never been serviced. I returned to the dealer and it took them an hour and a half to get the oil level just right. I never had to worry about oil with my ford vehicles until they hit 150,000 miles. Yep, we are specially trained said Jeff. Of course it never happens when we take it to the dealer.
This 2011 is a royal pain. They'll want to know if something is up so they can fix it and hopefully avoid a much more costly repair. The Program covers certain 2011 to 2015 model year vehicles sold to the first retail purchaser at an authorized Subaru Dealer in Canada. I am very skeptical at this point, but what am I supposed to do? The only repair for this model is engine replacement. I loss 1 quart of oil, which is too much oil burning as for a conservative driver. Sure enough after only 1000Kms the low oil light came on. We want a complete engine, with heads, block, new cats and o2 sensors as these are coated with all the burnt oil which will start throwing codes if left in place.
I regret buying this vehicle for inclement weather conditions which it handles nicely and not a vehicle from another manufacturer. Do you see the picture of pissed owners? Definitely this issue continues seeing the 2 emails, yet no formal recall on the oil valve. Would it be possible to use a local garage or my records? Update from Feb 12, 2016 : Subaru repaired the engine by changing the short block effective 2-12-16. I finished the oil test just a couple of weeks ago. Update from May 12, 2016 : On Feb 12,2016 I had the short block replaced at 35443 miles by the dealer. Dealer did not seal timing cover properly so it was leaking oil on to the exhaust. The magazine focused on survey data from 498,000 owners of 2010 to 2014 models, finding that 98 percent did not have to add oil between changes.