Even offers only the most basic of explanations as to what you can and can't refund, neglecting a number of important questions Steam users deserve the answers to. These are mainly general points on how to have a successful conversation and we believe that most of them are self-evident. Yes, but the refund request will need to be initiated by the gift recipient. There's no specific reason you'll need to qualify; whether you don't like the game, it goes on sale just after buying it, or it simply doesn't run properly on your computer, you'll be able to get a refund. You also can't have consumed or transferred the content in question. Try it anyway What if I purchased the game longer than 2 weeks ago? Can you get a warning for refunding too many games? This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Like, if I have a gifted game that's not opened yet and not playable yet, can I get a refund for it if I payed for it? Choose wisely — you should specify the reason why you want to refund this product.
What's your take on Steam Refunds? Please leave politics and religion out of discussions! How much of the refund process is automated? It is okay however to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price. However, sometimes refunds are rejected. Well, I have a game I bought in January 2015 that only has 9 minutes played and I was wondering if it was possible to get a refund for it. Exactly that, and as far as I know, once a game has been denied for a refund, you can't submit it again What I exactly had happen was that I bought 2 games at the same time, so I had to get both of them refunded if I wanted it to go to my bank account - one had 1h40min playtime, and the other wasn't ever installed. With seemingly no fanfare, the new refund policy went into effect today.
After release, the standard 14 day and two hour playtime rule applies. Originally posted by :What if you gifted a game to someone and get the game yourself? They usually refund you within a few hours, but it'll be pending for a few days. You have paid for both copies, and both of you have the gane. Charity If you want to host a charity event you need explicit permission from the moderators via. You buy a game on Steam and can't play it, that's it. The key restriction is that you can't have played the game for more than two hours.
. Fast forward two years, and Steam refunds have struggled to deliver on that promise. How To Request A Refund Valve will, upon request via , issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Where gifts used to exist as items in your inventory, they must now be sent or scheduled to one of your Steam friends at the time of purchase. Do not share existing exploits. Please keep in mind that refunds are not a method for trying out games.
You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. You'll have to fill a small optional form explaining why are you refunding this purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. There are too many variables at play. General gaming-culture and game-specific posts are treated on a case-by-case basis.
It allows users to get refunds for contents purchased on Steam if certain conditions are met. Or you can look at the link I posted back in June. That means things like level boosters are non-refundable. A friend and fellow writer of mine, Bo Moore, to me that maybe Valve needs to add a completion metric into games—i. Keep in mind that the discounted game may have its sale over by the time you get your refund. Yes, and Valve will consider it on a case-by-case basis.
Some people have been known to mine games for rewards and achievements and then demand a refund, so Steam is suspicious of users who request refunds frequently. I have two questions about Steam. Discussion of piracy is not allowed on. I got it for review, and I still felt like I was owed some compensation for suffering through its early technical woes. They just need to iron out some kinks. Here is an overview of how refunds work with other types of purchases.
Valve also offered a disclaimer regarding the use of refunds. Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Valve doesn't distribute sales revenue to developers until the end of the calendar month after the sales have been made, meaning devs don't see money from January's sales until the end of February. I had Valve refund a game I bought at full price so I could buy it at a discount, and I had over two hours and I had it for over two weeks! And I can certainly understand feeling burned by a game. I've had refunds happen after the thresholds count. While the process is rather complicated right now, as you have to use the Steam website and add a reason to the refund request, it still improves the overall experience on Steam.
An option for users of the platform to refund purchase was introduced recently. This restriction initially applied to all Steam users, but Valve has since limited it to new accounts and accounts that have made a refund request within the last few months. Tags: Steam, Steam Tutorial, Steam Refund, Steam Refund Games, Steam How To Refund, Steam How To Refund Games, Steam Refunding Games, Steam How To, Steam Games Refund, Steam Refund Tutorial, Refunding Games Steam, Steam Refund. For that, it's worth applauding Valve. However if a third party game doesn't allow refunds for in-game items, you will be warned by Steam during the check out process. The monitor that showed up with not just a single dead pixel, but a whole dead zone? Think really hard if this is what you want to support. When the refund system started, people claimed to be getting refunds for games well over 2 hours played, and some claimed they were refunded for purchases from 6 months ago.