About 25 mins later after I happened to check my email and was surprised to find out I had actually been scheduled for a Genius Bar appointment, I asked someone else how long the wait was going to be and she said I'd be seen when my appointment was scheduled. One of the non-Geniuses or perhaps she was a Genius off duty in the store did make an appointment in the store for me on her tablet. For some topics, the Apple site doesn't offer a Genius Bar appointment as an option. Surely Apple can come up with a solution that works as well as some mom-and-pop butcher shop? In addition, we cover topics relevant to niches like developers, designers and others. In addition to enhancing Apple Store features, Ahrendts has the Apple Retail management team and increased communication with retail employees in the field by way of. In addition to news, opinion and information, Apple World Today provides resources for deals, software updates and more. But no, he just told me to wait.
Then I wait another 15 minutes. Otherwise just tap on Book Reservation. Having a screen with a list of appointments is like an airport's standby passenger list, or perhaps like a government office. I looked out for updates then heard yesterday it was opening so thought I'd pop along. Consult with the Business Team about the perfect solutions for your company. If you want to learn how to use your products, Apple has other in-store options.
Yes it has and it's a bit more complicated. I'm kind of surprised you waited around for over an hour and only talked to them a few times. Then I tried calling the store and the recording said I could only make an appointment by using the web site. That way, you know about the time you'll be helped. I went around and around and around three successive days I'm a slow learner and did the in store reservation and then went home again. You can also visit the now that you know how to sign up! This post may contain affiliate links.
When I asked to speak to a real person I got sent to tech support, not sure if in-store or just wherever, so I hung up Just impossibly poor customer service. I would have been bugging them every 5 mins. . The old Bullring Apple shop was far too small to cater for Brummies customers at only 4,000 sq ft and was put out of its misery on Friday September 23. I realize that you have to filter appt.
Or sign up using Facebook, Google +, Twitter, or with your Microsoft account. Alongside design chief Jony Ive, Ahrendts is also working on a of the Apple Retail Store. There check in guy is usually right near the entrance as well, so he catches everyone coming in right away. Some time in the last few days, Apple modified the procedure slightly so that customers no longer have to pick a product that they have already registered. What a frickin' waste of time.
Putting in more genius bars sounds easy but it's not. In fact, I think their entire store's approach is irritating these days. Over 2 days I have spent a lot of time trying to solve my problems. With no many demos on the floor, I was able to play around with the new iPhone 7 and 7 Plus without navigating a crowd. I'm going to think it was probably an isolated incident cause by communication issues. Thank you for subscribing We have more newsletters See our Could not subscribe, try again later Invalid Email After months of waiting, Apple fans queued up to for their first glimpse inside the new Apple Store in New Street. For example, users having battery issues with an iPad can make a Genius Bar reservation while users looking for help manually syncing their iPad to iTunes cannot.
Apple Stores will operate essentially like restaurants that provide diners with pagers and wait times instead of holding empty tables while people are waiting. Posted by on September 14, 2015. If Twitter doesn't help, you can talk directly with an Apple support technician either online or on the phone. They can't nod and have a space, staff etc. The store was also extremely crowded on a Sunday afternoon. I went there to buy an iPad Mini. I ask the guy what's going on.
That irritates me, cuz if I had known I would have just left to come back later, but I figure it's only another 15 minutes so I decide to wait some more. Last year, Apple began requiring that users , whereas any email address worked prior to that change. He asks me why I didn't sign in. See our for more details. If I had known, I would have just made the appointment myself online before I went to the store, and then checked in when I arrived. At the old store, obtaining a genius bar appointment within at least a week if not more was next to impossible.