Please send this to wecare easytobook. Beware, this company is not customer friendly! Someone is either misled or lying!. When I arrived at the hotel to check in they had no record of my booking. Poffertjes are fat baby pancakes served with butter and sugar. This lady told me they were waiting to hear back from the hotel….
So, I called the hotel to verify. They don't have better deals so there is no reason for anyone to risk it! Easytobook took money from my credit card without there ever being a real confirmation of a room. We do our best to inform about cancellation policies by showing it in red per room in our site. We always quote in the local currency on the booking confirmation page, to ensure no exchange fluctuations can impact our customers. Do not hesitate to contact us for any further information or need customercare easytobook.
Often below zero, the streets are empty of tourists and Amsterdam accommodation is going to be significantly cheaper. Amsterdam takes art seriously, and with good reason given its native son Vincent Van Gogh produced some of the greatest works of the last century, many of which can be visited in the Museum in his honour. To be ignored and charged in full after you have made every effort to explain is dreadful customer service. With free WiFi and flat-screen televisions, most of the top-end hotels will also offer coffee and tea making facilities. They blame my credit card company for the addtl fees. I also tried asking for a supervisor — but none were available! Travelling around Amsterdam Most international visitors will come in via Schiphol Airport, which is a few miles to the south of Amsterdam. The tulips are in full bloom at this time.
Grachtengordel West To the west is Grachtengordel West, situated on some of the small canal ways. Best Regards, The EasytoBook Team. I lost 2 thousand dollars for nothing. There are some strange combinations on offer as well such as bacon and bananas or chicory and raspberry if you are feeling a little adventurous. When I called easytobook they said they can't do anything about it even though I emailed them to cancel any bookings I might have and even though they have used my card details without my authorisation when they found them valid. Sadly, my experience has left me with the opinion that this company is a bunch of unscrupulous shysters.
The total booking price is £142. I would not have caught this unless my bank called or when I received my monthly statement. I gained approval from the hotel to change the booking. Elli C I booked a hotel in Birmingham with Easy to Book. Coming in a multitude of flavours from chicken satay to shrimp and goulash it usually comes with mustard and can even be served as part of a sandwich. The company is young, the team is young, and the site is fresh and clean and easy to use. There is also greater protection with most other companies on travelsupermarket.
In the mean time I have money for this double charge held up incurring interest on my credit card with little consolation!!!! The customer service asked me to pay for the upgrade myself to the room which means you have to pay extra for the mistakes they have made. Someone is either misled or lying! They never both to inform you unless you call. This lady told me they were waiting to hear back from the hotel…. Tried to exchange the date and they refused me again! Booking this online itself was very simple and straight forward. If you require further explanation or assistance, please do not hesitate to contact us. The guest score is a great feature.
I called them and they would not switch the day. Everybody wants their money and everybody points the finger at the other. Just pasted my trip advisor review on our experience in Florida. Then I can always get a refund later. Dear UckfieldSue, We're sorry to hear about your experience. Try working with your bank if it isn't too late.
Dear Naji Hayek, Greetings from EasytoBook. As per point 3, sorry that you feel mislead. You did well to contact our wholesale agent calling the number on the voucher, they promptly solved the problem and made sure that your booking was reconfirmed by the hotel. Refusing Refund I have called them tried to confirm my reservation and found out it was in a completely different city than I had intended to stay so I tried to call them and got a voice mail that told me to call back during business hours. The room was booked and confirmed in writing when paid. April and May or September to November is some of the best times to go. Firstly we would like to offer our sincere apologies for the distress caused to you upon your arrival at the hotel.
They have been very rude! Arrived early 11am to check room booked by easy to book reserved for 15. They list the number of hotels they work with in every search, as well as the number of hotels that have availabilities for the dates in question. So think twice if you thinking about make a booking through with them! The Mantra hotel Mooloolaba Beach were not particularly helpful in the situation either, clearly annoyed that I'd booked through a third party. Unfortunately we are facing a continued increase of fraudulent credit card usage online, so we take extra precautions to ensure the security of the card holders. Also, if you click on the Customer Care page, there is also a listing of 9 toll-free numbers in 9 different countries for you to call.