The server returned http status code 401 with text unauthorized. To change your password, see. Accounts are synced from Active Directory. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. Best Regards Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. You need a sign-in address and password from an organization that has a Skype for Business or Lync license.
Still getting an error message? I changed my password, logged out and logged back in and all of a sudden it would no longer let me log into SfB. Martin2012 wrote: Have you cleared the sip cache on the machine? Office 365 brings these three main identity models to set up and manage user accounts: Cloud identity, Synchronized identity, and Federated identity. And you can sign in your account on another computer to check the issue. To change your password, see. Single Sign-On essentially provides a generic single sign-on solution by storing and transmitting encrypted user credentials across the network boundaries. He has worked his way up through SherWeb, starting in Technical Support level 2 before switching to Sales.
Now you can interact with your colleagues or select your presence status. May I know if the error message is changed to the new one till now? How do I reset my password? The user would log in, build a new local profile, and be unable to log into Skype for Business. I have tested her account on a brand new laptop and got the same result. On Lync Server side, you can revoke Lync user certificate by using the Lync Server Management Shell: Revoke-CsClientCertificate More details: Best Regards Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. Type in your password here, and make sure the Save my password box is checked. Wait a few minutes and try to sign in again.
I will work on adding those tomorrow and that may fix the problem, although it's odd that no one else is experiencing the issue. Re-enter your password If you recently changed your password, you might need to re-enter your new password in Skype for Business. Important You must append your domain name to the existing value, not simply replace it. Tags: Cannot sign in to Skype for Business because your computer clock is not set correctly, skype set the correct date and time on your device to sign in to skype, skype for business clock error, cannot sign into lync because your computer clock is not set correctly, skype set the correct date and time on your device to sign in to skype, skype set the correct date and time windows 10, cannot sign in to skype for business because your computer clock is not set correctly, Skype set the correct date and time on your device to sign in to skype, skype for business Hope this tutorial will help to resolve the Skype for business error, Cannot sign in to Skype for business because your computer clock is not set correctly. Sign in and out of Skype for Business to choose how you want to be visible to your contacts.
I launched SfB and got the error that's the topic of this discussion. Delete the sip profile folder. For some reason it's not issuing the cert to machines on the network. Need help signing in on a Mac? Click the Sign In button. Skype for Business desktop clients connect to the server through many components and several configuration settings. Best Regards Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. Wrong version of Skype for Business Online installed This issue is usually associated with an error message that contains the following phrase: the authentication service may be incompatible with this version of the program.
If you have feedback for TechNet Support, contact tnmff microsoft. Select the Office Pack you want to repair, and then click Change. Best Regards Steffen Baier Polycom Global Services. I found this in the trace logs. How to Troubleshoot Skype for Business Login 1 Internet Explorer: Clear the Cache The same applies when using different browsers On Internet Explorer, click on the 3 dots in the upper right and go to Settings. Ask users to sign out, click the Delete my sign-in info link on the sign-in screen, and then try again.
It connects the Active Directory with Office 365 and provides users with a single sign-on for Office 365 services on desktops and mobile devices. So I tried all the steps in the link:. Your sign-in address looks like this: user domain. The detailed version of the Skype for Business client. Thanks for your help and I'l update on what I find. Cannot sign in to Skype for business because your computer clock is not set correctly Another approach If the above approach did not work, then you can follow a solution which was mentioned in one of the Microsoft Forum. I appreciate the info and might give this a try anyway but I highly doubt this is the problem.
Just click the X in the upper right corner. I appreciate the info and might give this a try anyway but I highly doubt this is the problem. This will autosave your sign in info for next time. This may be different from the format you use to sign in to your organization's network. Only one user is having problems. This article explains how to enable your Exchange Online tenant to support modern authentication.
No remote troubleshooting sessions will, therefore, be necessary. We sometimes experience something that sounds similar but you might be blaming the wrong thing. This is the same situation I had. How do I open a ticket directly with Microsoft? If you configure your account automatically before, please manually configure it instead. Click either on Quick Repair or Online Repair. Verify that the domain name in the dialog box is a trusted server in your organization—for example, domainName.
To eliminate possible certificate or credential problems, first renew the user's certificate in Windows Certificate Manager. The environment of your organization, only Office 365 cloud-based, have deployed an on-premise Lync servers or Skype for Business hybrid? He can log into portal. Check the Office 365 Health Status Portal Last but not least, remember: Always keep an eye on the Office 365 Health Status Portal. You might be asked for both a user name and a sign-in address. Clear Browser data, click on: Choose what to clear. Moreover, corporate environments very often require a password change, which means that password changes will also occur in Active Directory, and there will be collateral issues due to password replication disruption or latency.