What is the difference between gross pay and net pay? The strength of this type of construction lies in the shape of the assembly. I purposely purchased this old copy Second Edition of 2003 because I predominantly work on older vehicles, which this covers just fine. The question will deal with how the service technician should proceed or what action should be taken. Replaced the spark plug wire and verified that the misfire was corrected. All efforts are made to be sure that the correct answers are not always the longest answer or that one letter, such as c, is not used more than any other letter. Our revised format with smaller sections will make it easier for readers to learn and master the content.
Animations help out both new hires and seasoned techs to understand automotive concepts. A service manager can be a former service technician or in many larger dealerships, a business major graduate who is skilled at organization and record keeping. The line drawings allow the reader to see what is inside a component and how it works. In a manually shifted transmission, the drivetrain contains a clutch assembly, which allows the driver to disengage engine torque from the transmission to allow the driver to shift from one gear ratio to another. Tape the cords down if they are placed in high foot traffic areas. A service advisor should not diagnose the problem, but rather state clearly on the work order what, when, and where the problem occurs so that the service technician has all the needed information to make an accurate diagnosis.
This mixture of fuel and air is then ignited by the spark plug. Avoid spraying chemicals in the air. This means that everyone who uses a lawnmower or other lawn or garden equipment should wear ear protection. Many service technicians want to eventually own their own shop and become an entrepreneur. Some had optional side curtains that provided all-weather protection. Call the shop and let them know you will be late b. If you're interested in creating a cost-saving package for your students, see the.
These terms are defined when introduced, and most are listed in the glossary at the back of the text. The suspension system includes springs and control arms which allow the wheel to move up and down and keep the tires on the road. Any ofw the above 10. The customer then signs the work order authorizing that the stated work be performed. Always return any borrowed tools as soon as you are done with them and in clean condition.
Topics are divided into short chapters, which makes it easier to assign, learn, and master the content. Even these well-worn shoes can protect the feet of this service technician. Jim is the author of many automotive textbooks all published by Pearson Prentice Hall Publishing Company. A parts counter person must also have computer skills and the willingness to help others. Other training can be found listed on the International Automotive Technicians Network www. These nonverbal indicators can contradict the message conveyed through another method of communication.
While this may seem to make the test tricky, it is designed to test for real knowledge of the subject. A customer service representative d. Universal joints U-joints are used to allow the rear differential to move up and down on the rear suspension and still be able to transmit engine torque. This type of question has one correct or mostly correct answer called the key and three incorrect answers. This trend means that more vehicles than ever are not covered by a factory warranty and are often in need of repair.
Update training classes can be found through many sources, including: 1. Also included in this content The heating and air-conditioning content area includes air-conditioning service, refrigeration systems, heating and engine cooling systems diagnosis and repair, as well as refrigerant recovery, recycling, handling, and retrofit. These were called inline engines and are still produced today. Captured data, cause, and cost of the repair 7. Keeping items off the floor whenever possible d. What is the difference between a unit-body and body-on-frame vehicle? Commercial brake cleaners are available that use a concentrated cleaner that is mixed with water. Jim also holds a U.
I will keep this book as a reference, but if you want to specialize in a narrower field in greater depth, you will have to seek more material. All of the above 6. Vehicle warranties vary but all warranties indicate a time and mileage restriction. The starter was produced by a new company called Delco, which stood for Dayton Electric Laboratories Company. Service technicians normally do not talk to customers directly but may be asked to help clarify a repair or a service procedure.
This step may also include what other service operations were needed to complete the repair, such as reprogramming the computer. An agenda list of topics to be discussed will be given out or displayed. If possible drive to the test site and locate the room. To make teaching from this text easier, textbook adopters have access to a TestGen computerized Test Bank and presentation slides. If properly remanufactured, the component can be expected to deliver the same length of service as a new component part. Which type of fire extinguisher can create a corrosive compound when discharged? While there is no exact number of questions that must be answered correctly in each area, an analysis of the test results indicate that the percentage needed to pass varies from 61% to 69%. Technician A says that you should guess if you do not know the correct answer.
Clean and replace the chemical cleaner regularly. Jim Halderman brings a world of experience, knowledge, and talent to his work. The technician can help with the estimate by making sure that the options are pointed out to the service advisor or shop owner. Allocate time each day to study. Customer pays for the repair or service b. While this program usually takes more than two years to complete, the work performed at the shop or dealership usually becomes more technical as the apprentice becomes more knowledgeable and gets more experienced.