I have noticed that the Smart Gesture driver which they continue to tell me I need to install, doesn't seem to actually install any drivers. I can double click via the touchscreen to display the application — but the mouse pointer dies. It would be good to know how to get there to find future updates. I bought an AsusPro and while I love the laptop I have some problems with scrolling. And you don't need to use the Smart Gesture software to have the gestures work, it is a feature already available in Windows 10. How To Change Scroll Direction on a Touchpad in Windows 10? Tab down to Settings and then key down to Mouse and touchpad.
If you change any of the parameters and options it doesn't actually affect the touchpad configuration. And for me, they installed and all the features work! Contact your support personnel or package vendor. My laptop and my touchpad was fully working but yesterday my touchpad was off. Everything should work fine from then on. To check if you can use the default touchpad gestures of Windows 10 without the Asus Smart Gesture, uninstall the Asus Smart Gesture. To install a repair, you need to access a recovery partition on the hard drive or use the Operating System install disk.
The Device Manager always shows an Asus Support Device not Asus Touchpad. I tried many of the options on this website and none of them worked for me. A program run as part of the setup did not finish as expected. Update: Thanks for you fast answer. Anyone have an idea how to fix this? After installing smart gestures the internal and external keyboard usb and wireless and the touchpad was disabled.
Seldom this setting corrects the toggling reboot and the touchpad. Now, restart your system and Check whether issue got resolved or not. Since then it has been working flawlessly… Followed the instructions, was pretty simple. I am furious both with Microsoft and Asus. Would happily buy you a beer if you know the answer.
Could it be that the touchpad is defective? It came with Windows 10 installed. Can it be hardware problem? Either way, if it worked for you, let me know! I need to turn off tapping. When they have installed restart the laptop and check if the problem is resolved. Step 4: Switch to the Driver tab. The only issue that I would highlight is that when the mousepad only works for the first 10 seconds upon switching the computer on before it freezes indefinitely, you have a limited amount of time to actually get all the appropriate windows opened before the mouse stops working! In present times, Asus is one of the topmost laptop manufacturing company all over the world. The problem is that the touchpad doesn't work at all on Windows, it doesn't even appears in the device manager. Wasted about 20 hours trying to fix this.
Turned back to Windows 10, where the touchpad just works. I lost the facility to disable the touchpad with fn+F9, I think after a Windows update. Human 0 — Laptop 1. Anyways, I updated my laptop from windows 8 to windows 10. Your drivers will never be out of date again. You can also try to tape down the connection to ensure that it is connected. And you don't need to use the Smart Gesture software to have the gestures work, it is a feature already available in Windows 10.
DriverFinder is highly recommended for updating all Asus Touchpad drivers, you can download DriverFinder by click DriverFinder automatically updates: Best Asus Touchpad Device Driver Support — DriverFinder. I have Asus S400 and website shows atk 1. This is not mentioned anywhere. I started with downloading new drivers, so I do not know if it is necessary to do that. Thanks Mark for the feedback and the screenshots! This really annoys me, and is ruining the feeling of having an state of the art laptop. Disconnect external mouse You can skip this solution if you are not using an external mouse with your laptop. I seem to have a issue beating the re-download as mentioned in step 5.
This solved my problem Even if it doesn't look dirty it might have a few specks of dust, especially if you have been opening your computer. Do you have any idea what to do? There it can be analyzed what is causing the error. Because I think it was an update on the Elan driver that fucked everything up. Then some update occured and everything was greyed out in the Elan tab of the mouse option. Contact your administrator to change the installation user interface option of the package to basic.