How are people less computer literate than me—you know, a substantial subset of Apple users—supposed to get support for their products? Most of the time people with genuine issues are waiting a couple of days for a store appointment because the Genius Bar is clogged up dealing with hand holding people through basic tasks - and that's just wrong. Something tells me you're not doing it right, there are no Apple Stores in Bega! No, I own i1 Display Pro. I wasn't sure this was happening because it was the iPhone trying to cool itself down and the Apple Tech said that it would be putting itself into like a recovery mode if it reached a certain temperature. All other issues it directs you to speak to Apple support first to see if the issue can be fixed before you go in, and if it can't then they will book you a session. I've always had speck smartshell case so my macbook still looks like at day 1 Good luck and let us know how did it go. Installed the app Apple Store on that today and discovered that it will indeed let me make a Genius Bar appointment.
I stumbled on that today. When you bring a broken iPhone into the store, it will play out in one of four ways: 1. But I was just at the Genius Bar a few weeks ago getting my MacBook Air looked at, and there were plenty of people there who had forgotten their iCloud passwords, or didn't know how to clear some space on an iPhone that was running out of storage. Many repairs cost almost as much as a replacement. Whether I go in via the Apple Store App or the web page when I select Canberra shop I get told: 'no appointments today — try again tomorrow'.
You then said your phone was given back to you by 6. Plus if you have iTunes on a computer at home there's really no reason to ever go to the store for a phone issue unless you have a physically broken device. Events Event submissions must be a comment in the weekly stickied megathread, or will be removed. When out of box, only option is to do a return and repurchase. Pro tip: Avoid the children's area at all cost, as a child has probably relieved him or herself there.
Then follow the screen instructions to proceed. When I go to the Apple store this is what happens. Every damn time I go to the apple store this is my experience. My appointment was for 5:30, I expect to be talking to a genius at or around 5:30 I'll wait till 5:40 cuz I'm nice like that. It seems like they're fixing just that! If you are going to the Apple Store to learn how to use your products, you might come in contact with a Creative. I dislike how I have to make call after call after call when one thing doesn't work, only so they can try another thing that doesn't work.
I want to book ahead for the first available appointment — tomorrow, next day, nest week. If your phone is physically damaged or presents signs of liquid damage, the phone will need to be replaced. You still need to make an appointment online, and you should still refrain from screaming at the staff. I have screenshots of how it looked before they replaced it and I can do another measurment of how is it now late 2013 model. Anyone have a link to the direct booking site, just in case I just can not find it. If you don't like the wait time, can't you just take it in to a third party specialist that doesn't require you to set up an appointment? That policy has been in place since 2014 to my knowledge.
Stop taking your iPhone into the bathroom. Take some ownership of your issues before complaining about someone else trying to help you with them. You can do all the software troubleshooting restore, set up as new, etc all from home. Your appointment didn't even come close to being an hour. Maybe if we all complain, Apple will see how they are disappointing us and allow us to make appointments online but I believe that corporate wide it is currently impossible to do so. Was never happy with the screen quality of the 15inch retina. The report notes that Apple will do away with the suggested 15 minute time limit for Genius Bar appointments in favor of a system that allows customers to book sessions with time limits based on how many issues they have.
I'd love to save those devices from an angry owner. None of the Apple employees in the Red Zone work on commission. Some people define genuine issues as their phone is boot looping to Apple logo and nothing else. When you first enter the store, there will be an employee at the front of the store who will direct you to the appropriate section of the store to address your needs. And since my problem was with email, I did not receive the appointment confirmation by email and missed the first one. And while you're sitting around waiting, your Genius is helping four other people. That's me, each to their own.
If you want to go ahead and sign up for your first One to One training, or a workshop, the employee can help you with that too. And those 4 people you saw your genius with? If you make a purchase through an employee, they will scan the item and take payment on their modified iPod known as an EasyPay. Also AppleCare can take longer on calls than store employees can in appointments so older folks who take an hour just to reset one password are better off on a phone call. Once you have purchased a product, you have the option to have an employee help you set the device up before you leave the store. As for the new initiative, when I go to the Apple store with what should be a 5 min fix, it ends up taking 30 mins. I do not have Applecare. And of course bring your Mac with you.
I don't suppose you need that much evidence with you. For first-timers, it can appear chaotic and intimidating. Going into an Apple Store you will get the help you need, but it starts with having the right expectations. Welcome to , the unofficial community for Apple news, rumors, and discussions. Let's assume I have an appointment for 5:30pm. More often then not, the customer has to book an appointment and come back at a later time. If you'd like to view their content together, click.